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How to navigate and use the Digital Branch to find what you need
ADI’s e-commerce website, known as the Digital Branch, enables customers to improve efficiency and reduce costs. Learn how to use the Digital Branch to manage your account, place orders and more.
Website How-to Videos
New Features and Basic Navigation
Using the New Expanded Product Menu
Using the Search Bar
Additional Website FAQs
As an ADI customer, you can book orders, see in-stock quantities at the local branch & nationally, and see order history on our website with an online account. Access to these online capabilities varies on level of access given to each user by your company.
ADI customers may view order history online by logging into My Account. 1. Go to My Account > Orders 2. Sort through your orders by: · Type: order number, reference number or PO number · Status: billed, partially billed, invoiced, shipped or closed · Date range *Please note that orders placed within the past 24 hours will not yet be available.
If you know exactly what you want, our order upload tool in My Account helps you check out faster. Log into My Account and go to Order Upload. Download and fill out the excel spreadsheet template, then upload your completed form. Your order should now be added to your cart. You can proceed to checkout.
Using order pad in My Account offers customers an easy way to check out faster. To use the function, go to My Account > Order Pad. Enter keywords or item numbers into the search box. As products are populated, click on the item you want to add to your cart. Proceed to checkout.
The lists function is a convenient feature that allows you to save products for a certain job or customer or products that you purchase frequently. You can add products to list from a search results page, a product detail page or from your cart. To add or create a list from your cart, click Move to List for each item you wish to add. A pop-up window will appear instructing you to select items from an existing list or create a new list. To see everything in your lists, go to My Account > My Lists. From here, you can rename, delete or export your lists. When you’re ready, you can add an entire list to your cart at once.
Our reorder function is a quick and easy way for visitors to the website to find products purchased from their account. There is also a search function making it even easier to find what you are looking for fast.
On the sign in page for My Account, click on “Forgot your user name or password?” under the Sign In button, and continue through the process for recovering your user name or password.
Your session will time out after four hours of inactivity.